What We Collect and Why
When you open an account with us, we collect the information needed to verify your identity and process your transactions — your name, contact details, and the wallet identifiers you use for bKash, Nagad, or Rocket deposits and withdrawals. We collect this data to run your
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account, process payments, and meet our obligations under applicable law. We do not sell your personal data to third parties. Transaction records tied to your bKash, Nagad, or Rocket activity are stored securely and used only for account management, dispute resolution, and fraud prevention. If you
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contact our support team, those communications are also retained as part of your account record. We use cookies and similar technologies to keep your session active and to understand how the platform is used — you can manage cookie preferences through your browser settings. Our data
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practices apply to users in eligible regions; if local law in your jurisdiction places additional requirements on how your data is handled, those requirements take precedence. We review this policy periodically and will notify you of material changes through your registered contact details.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.